Our People

Custom Touch has a full-time, year-round office staff, certified estimators, and dedicated service and installation crews. Our commitment to personalized customer service sets us apart from many other contractors.


Dana G. Hird, CIC – President

Todd Ruggles – Chief Operating Officer

Jacki Bensinger– Customer Service Manager

Bill Garland  – Service Manager

John Hird– Landscape Lighting Specialist

Mark McAllister  – Irrigation Designer, Estimator

Rich Williams  – Irrigation Designer & Estimator

Mike Meador – Commercial Project Coordinator

Julie –  Accounts Receivables