Custom Touch Irrigation
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Irrigation Design And Install

About US

We have achieved numerous industry accolades by upholding high standards of quality and workmanship. It is for this reason that we may not always be the lowest bidder, but you can be confident that you have received the best value for your investment.

Contact Info

Custom Touch Irrigation –  Indianapolis 
Phone: (317) 548-0570
Address: 6820 Shore Terrace, Indianapolis, IN 46254

Hours

Monday        8AM–5PM
Tuesday        8AM–5PM
Wednesday  8AM–5PM
Thursday      8AM–5PM
Friday            8AM–5PM
Saturday       8AM–5PM
Sunday          Closed

Custom Touch Irrigation – Noblesville
Phone:  (317) 774-1888
Address:  9675 E 148th St, Noblesville, IN 46060

Hours

Monday        8AM–5PM
Tuesday        8AM–5PM
Wednesday  8AM–5PM
Thursday      8AM–5PM
Friday            8AM–5PM
Saturday       8AM–5PM
Sunday           Closed

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Dana Hird

Dana Hird

President and Founder

The natural desire to help and lead others put Dana on the path of establishing his own business. He graduated from Michigan State University with a degree in landscape horticulture in 1974.  Early years of business tested his persistence and determination.  He instinctively knew that great companies are built on the principle of doing the right thing each and every day, and treating clients, colleagues and employees honestly, fairly and with respect.  As a result, he has been in business for over 42 years and has achieved numerous industry accolades by upholding high standards of quality, workmanship along with customer loyalty and satisfaction.

 Today, Dana is actively involved with the culture and future of the business while allowing his leadership team and skilled staff run the day to day.  Along with this involvement he is also enjoying more time with his wife of 42 years who has supported the business from behind the scenes during that time.  They have 2 sons that are active in the business.  As an active outdoor and sports enthusiast, you may find him on the golf course or in the woods running his Brittany.  

Mike Meador
Mike Meador has more than 20 years experience in the irrigation industry, half of which has been in a company-critical roles here at Custom Touch Irrigation.  He brings a broad array of talents and abilities that extend far beyond his role as Manager of Purchasing, Inventory, and Equipment.  People throughout the Company have come to rely upon Mike’s insights and abilities in a variety of roles, from inside the Company to construction work outside, in “the field.”

Mike’s success at CTI comes as much from learning the industry “from the ground up,” as it does from his education in Organizational Leadership and Supervision from Purdue University.   For instance, during his tenure at CTI Mike has performed duties ranging from that of a residential and commercial irrigation designer and estimator to commercial account coordinator and project manager. He is currently our Manager of Purchasing, Inventory and Equipment, in addition to being a valued resource for our sales and operations efforts.

Mike was born and raised a Hoosier and grew up on the East Side of Indianapolis.  When he is not working, he enjoys spending time with his wife Daun of 28 years, and their grown children Dylan, Michaela and son-in-law Connor.  Mike and Daun will soon welcome their first grandchild in June.  Mike is a member of The Creek in Franklin Township, where on Sundays, he and Daun volunteer in guest services. He also enjoys home improvement projects, landscaping and cook-outs with the family and their three dogs. 

David Pannell

David Pannell

General Counsel to the President

David joined CTI as General Counsel to the President, effective April 1, 2020, after having served in an intermittent consulting capacity to the Company since the summer of 2013.  He comes to CTI with nearly forty-years of experience in a variety of professional and service businesses, as well as with leading institutions of higher education. 

David first became engaged in the Irrigation Industry from 1997-2000, while serving as a management consultant to well-known equipment and irrigation distributor.  He has also served as a guest lecturer on market strategy at the Kelly School of Business at Indiana University, as well as a multi-year engagement as Board Fellow Advisor to the Olin School of Business MBA program at Washington University in St. Louis.  

A graduate of Cornell University and the University of Memphis, David is also an attorney whose principal emphasis has involved intellectual property.  Over the past twenty years he has focused on the development and negotiation of acquisitions and combinations for a handful of regional and international clients in the professional services sector.

Cliff Hankins

Cliff Hankins

Vice President

Cliff joined Custom Touch in 2018 as Vice President, bringing with him over twenty years of irrigation industry experience gleaned from his role in sales with distributor Kenney Outdoor Solutions. During his 22 years with Kenney he received much recognition, including water conservation certifications and “Salesman of the Year” from Toro Corporation, plus an outstanding sales achievement award from Rain Bird, Inc. He excelled at fostering great working relationships with vendors and irrigation contractors across the Midwest, giving him key insights into the business that he now lends in his leadership of Custom Touch.

Cliff grew up in Greenwood, Indiana and attended Middle Tennessee State University. He also served in the United States Airforce. He now resides in Carmel and is married to wife Amy, and has two teenage sons, Tyler and Sam.

John Hird

John Hird

Director of Operations

John grew up in Hamilton County, and attended Hamilton Heights High School where he would go on to marry his high school sweetheart. He has been married for ten years and has a beautiful daughter. He spent 5 years in the United States Marine Corps including a combat tour to southern Afghanistan. After the military he attended his lifelong dream of attending The Ohio State University and earned a degree in Criminology. He is an avid sports fan and enjoys college football, hockey, and golfing on the weekends. As the Son of the owner of Custom Touch he has been around the company his whole life and strives every day to continue the values that CTI has been about for over 40 years. Loyalty, Integrity, Honor, and Family.