I worked with Trevor during the installation of my irrigation system and Jeff for my lighting system. They were both very knowledgeable and took the time to answer all my questions. I was concerned about how much my water bill would increase, but I was reassured when I learned that Custom Touch installs smart watering controllers to help keep costs down. They even set everything up for me. Great company with excellent service. Thank you!
- Knut R. 
We hired CTI for our irrigation system, and it has been great. Our yard looks fantastic, and the service is second to none. We also had a driveway extension put in, and after a few hiccups, CTI came through. I would highly recommend them.
- Chad M.
Sarah at Custom Touch is so helpful! I recently received paperwork in the mail explaining pricing and packages. I was interested in the loyalty program but had several questions to make sure I understood everything. She was very patient with me.
- India B.
I noticed a big leak in my backyard over the weekend and couldn’t figure out how to shut the water off. I was worried I wouldn’t be able to get anyone out, but after reaching the on-call technician, I was so relieved when they said they’d be right out. Within an hour, they had the water off and even explained the problem so I could approve the repairs. Great company!
- Grayson J.
I had a great experience with this company. Communication was clear, they arrived on time, and the work was completed professionally to a high standard. The team was knowledgeable and easy to work with, and it’s clear they care about quality and customer satisfaction. I would definitely recommend them and would use their services again.
- Janet L.
We have been customers of Custom Touch Irrigation for over twelve years. Our yearly startup and shutdown program for our irrigation system is handled in a timely, weather-appropriate manner by competent service technicians who are friendly and helpful. Today, I needed to reschedule an appointment, and a very kind customer service representative named Blu was more than willing to accommodate my request for an afternoon time. We strongly recommend Custom Touch Irrigation. They truly value their customers and strive to meet their needs.
- Jennifer L.
This summer, I noticed an entire section of my yard browning just before an outdoor event I was hosting. When I contacted the company I had previously been working with, they said they couldn’t get to me for several weeks due to high temperatures and a busy schedule. I then contacted Custom Touch, and they were able to fit me in the following week. Not only did that section return to green, but the rest of my yard looked better than it had in years. Thanks, Custom Touch!
- Lia M.
I spoke with a customer service representative named Jacki, and she could not have been more helpful or knowledgeable. She took her time and answered all of my questions. If their customer service is any indication of the quality of work we’ll receive, we will definitely be using this company.
- Ami D.
I had some questions about a bill for repair work done on several different parts of my yard. Although the person who answered my call wasn’t able to address everything, she was very helpful and said the office manager would call me back within two business days. I received a call back within an hour and was able to get all of my remaining questions answered. Thank you to Elisha and Custom Touch!
- Corryne S.
Custom Touch continues to impress me with their excellent customer service, from the office staff to the technicians who have come out to my property. If you’re looking for a company that truly takes care of your system, this is the one.
- Mariah R.